Senior Principal Solutions Architect (Netsuite)

For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.

The Senior Principal Solutions Architect (NetSuite) leads Enterprise Systems ERP planning, design, development, testing, and deployment of solutions to satisfy the organization's strategic, financial, and operational needs.

Key Responsibilities

• Configure NetSuite ERP Software system for business processes and procedures
• Design and implement working modules and detailed data entry points for the enterprises’ modules
• Lead the design and deployment of multiple interdependent modules such as OTC, PTP, RTR, Fixed Assets, Financial Reporting, CTR, MTR and LTO
• Configure and script workflows to automate the processes in modules such as Sales and Purchasing
• Guide architectural focus groups in the integration of NetSuite and non-NetSuite solutions encompassing Supply Chain processes
• Establish, maintain, and ensure compliance with architectural guardrails in collaboration with other enterprise, solution, and technology resources.
• Collaborate with various stakeholders to structure, analyze, and visualize future Enterprise Resource System needs, including order-to-cash, receipt-to-pack, inventory management, budgeting, planning, forecasting, logistics, replenishment, third-party integrations, and system integrations
• Perform testing with the end business users to follow and test the ERP software system and compare to verify the legacy system’s behavior was achieved
• Perform Q&A reviews for NetSuite, non-NetSuite, and DSI-related supply chain solutions, including current change control procedures
• Prepare and maintain documents, including requirements, presentations, proposals, budgets, SOPs, and relevant additional technical specs
• Serve as a Subject Matter Expert for NetSuite Software Implementation and software package configuration to ensure compliance with standards and best practices

Qualifications

• Bachelor's degree in Information Systems, Computer Sciences, or relevant experience
• 5+ years experience in ERP implementations, delivery, and solving business problems with ERP software and technology
• 5+ years experience designing, configuring, and testing NetSuite and NetSuite partner applications
• Demonstrated knowledge of the following business processes: Accounting, Sales Cycle, and Supply Chain Management processes
• Ability to understand, leverage, and improve end-to-end supply chain business processes supported by various software solutions, including NetSuite ERP, DSI, and others
• Ability to design scripted solutions for customizations using Javascript, SuiteScript, and jQuery
• Ability to interpret and map Netsuite’s data with external systems developed using Java, HTML, CSS, and SQL data and assist in the integrations using middleware (Dell Boomi)
• Ability to investigate, solve issues, and process errors based on the system’s configuration, script customization, and integration
• Ability to interpret the architecture and design of software to include aligning fields, custom records, scripts, workflows, and reports to business requirements
• Previous application experience in one or more of the following: NetSuite, SAP, Oracle e-Business Suite, Infor, Accumetica, PeopleSoft, Epicor, Microsoft, or JDEdwards
• Solid presentation, communication, and interpersonal skills
• Proven track record of working with multiple stakeholders and key business leaders
• Travel: 10% - 15%, required on an as-needed basis to Miami and Jacksonville, FL, Wheeling, WV, and the Dominican Republic

Preferred Qualifications

• Master's degree in Business Administration or related field
• Industry Vertical experience: Retail, Warehouse/Distribution, Manufacturing, General Business (financials), Services, software a plus
• ERP Certification

 What we offer

• Great benefits package, including a full suite of health benefits, a generous 401(k) Plan, paid parental leave, a strong rewards and recognition program, and a focus on mental health and well-being
• An inclusive environment with Employee Resource Groups to join and volunteer opportunities
• Professional growth and development programs to help advance your career
• Challenging environment with big goals and the opportunity to make a significant impact